Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Wireless video doorbell Gone in new app

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KyleB12
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So I tried to set up my arlo wireless video doorbell and the battery was dead so i charge up the battery. The Arlo app just updated and i go back in and it only has the option for the wired video doorbell. The wireless video doorbell is no longer an option. Any ideas? is it the newest version of the app (where the logo changed) or since i already tried to set it up the option has disappeared? 

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free

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JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

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JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

View solution in original post

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