Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Wireless video doorbell Gone in new app

Reply
Discussion stats
  • 1 Reply
  • 88 Views
  • 0 Likes
  • 2 In Conversation
KyleB12
Follower
Follower

So I tried to set up my arlo wireless video doorbell and the battery was dead so i charge up the battery. The Arlo app just updated and i go back in and it only has the option for the wired video doorbell. The wireless video doorbell is no longer an option. Any ideas? is it the newest version of the app (where the logo changed) or since i already tried to set it up the option has disappeared? 

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free

Accepted Solutions
JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

View solution in original post


All Replies
JamesC
Community Manager
Community Manager

KyleB12,

 

Try uninstalling and reinstalling a fresh version of the Arlo mobile app. This should resolve the issue and allow you to onboard the doorbell.

 

JamesC

View solution in original post

Discussion stats
  • 1 Reply
  • 89 Views
  • 0 Likes
  • 2 In Conversation