Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Why have all my local recording dropped to 2k?

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Mad_cow
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I have checked all the settings and it still says it should be recording, but when I go to check they only appear as 2k?

 

What gives?

Model: VMB5000 | Arlo Ultra SmartHub
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jguerdat
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The Premier subscription or the similar single camera one is for up to 2k recordings. The Elite plan is needed for 4k.

Mad_cow
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I found the thread. Arlo have blocked 4k local recordings now.
Their product isn't good enough to get a subscription when other are doing it for free. Nice move LOL
Mad_cow
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Upon further investigation it looks like the resolution of the video is in fact 4k. It appears like the label is incorrect.

Solved: Arlo ultra only 2k from the Cloud - Arlo Community

Could it be a return of this bug?

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