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Cant turn off notifications on all ultra cameras .. even tho they are unticked in setting i still keep getting notifications ... restarted cameras and asme thing ! Started this morning
This issue should be fixed now but the development team will keep monitoring this issue. Please monitor your Smart notifications and let us know if you're still experiencing this issue.
Starting from yesterday I suddenly receive push notifications all the time even tough they are all turned off. As I have seen this issue already happened to some users and it was a backend problem on one of the servers.
Could you please verify this and give feedback about this issue?
I would appreciate if other users could confirm this random issue.
I'm having the same issue. the Problem was intermittent last week, but today it is going off for everything even tiny little leaves. I've changed the modes and created a new mode too. The only thing that works is if you disarm it and leave it for about an hour the notifications stop but it renders everything useless. I'm getting tired of some of the arlo issues I'm getting.
I'm having the same issue. the Problem was intermittent last week, but today it is going off for everything even tiny little leaves. I've changed the modes and created a new mode too. The only thing that works is if you disarm it and leave it for about an hour the notifications stop but it renders everything useless. I'm getting tired of some of the arlo issues I'm getting.
The best thing is that even if you deactivate the cams you still receive motion alerts... Something is really wrong with their system. They need to fix it.
Bug report! Arlo Ultra and Smart hub Ultra Error: Push Notifications are sent and Activity zones are ignored since a couple of days. Getting Push notifications (only from my ultras) all the time, though push notifications are disabled in Mode profile. In the past did not have this issue. it is new since about 28.05.2020 and does only affect the ultras, not the pro cameras.
Have tried the following without success: - Restart Smart Hub and Cameras - deleted Mode profile and created new profile (with push deactivated) - deleted activity zones an created new one - Looked for new firmware (mine are recent)
Only workarround is to choose factory mode "no motion detection" - what is not useful at all, because i want to detect motion and just record video without notification.
Other users report same issue that occurred three days again. So please fix that Arlo. That would be very nice! Thank you for help and support, best rergards Michael
Same issue here - seems to only be with my 2 Arlo Ultra cameras. I also have the video doorbell, and 5 pro 2s that don’t seem to be incorrectly sending me notifications.
It looks like as of this morning I am no longer having this issue. Only my Ultra at the front door is sending notifications to me which I have it setup to do so - the one in the rear is no longer sending me notifications.
Definitely still happening for me. Maybe it's not all the time now, i guess about 50% of the time I'm getting notifications when notifications are toggled off.
Same thing here. We have People, Vehicle, Animals smart notifications selected on all our cameras but are getting several generic motion push notifications as well. Everything up to date and recently had to un-pair and re-pair all our cameras due to a different issue. Definitely having regrets purchasing this system a year ago. Bought 6 cameras thinking the subscription would allow 10. Now new subscriptions only allow 5. Delayed notifications as well, 10-15 minutes at times.
Same problem here! Started few days ago, and this is absolutely annoying. I have 2 pcs Pro2 cameras and 2 Ultras, and i'm receiving these motion notifications only from Ultra-cameras when the whole system is disarmed.
Please, fix this issue urgently! I'm concerning to return my ultra-set back to seller.
Haveing the same issue arlo is very slow fixing thees things and very unstable is my oppinion 😞 camera is fine service is bad 😞😞 And when creating service ticket, they start with low level support that takes several days without fixing any thing. And suddently it smstarts to work again, because they have fixed something in the app, or in the back-end servers. Please hire a professional operations department, stabillity is crucial, to customer satisfaction. WAKE UP ARLO !
I have arlo ultra with multiple motion notifications coming through when I shouldn’t be getting them. It’s not all the time, but receive multiple notifications per day.
I have recently tried removing the camera and re adding it, and reset all settings for that camera with the same issue persisting.
This has only been recently, maybe since a recent ultra camera update or app update?
