Live streaming in full screen mode

[Re_zeekay]

Cannot live stream in full screen mode on Android app. When selecting full screen mode, orientation flips momentarily, then cancels the stream and reverts back to standard orientation. This happens everytime without fail, I have never been able to view live stream feeds in full screen mode.

[Dannybear]

Just a thought, is the phone screen rotation locked to portrait mode?

[Re_zeekay]

Unfortunately not, recordings are viewable in full screen. When you press the full screen icon all it does is cancel the the live feed stream.

[Dannybear]

Might be worth contacting arlo support if you have warranty or subscription. Look in app settings to access support.

[ShayneS]

Which version of the arlo app are you using? When did this issue first occur?

[Re_zeekay]

Version 3.6.8_28460. Android 12.
This has been the case since day one. I've had the app probably around 6 Months.

[Dannybear]

Just for reference, previous report of similar issue.

https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Android-App-Will-Not-Rotate-Fullscreen-Live-Feed/td-p/...

Could it be a bug with the android version?

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.