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- Re: RESOLVED - Arlo Service Down - Temporarily Una...
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Dear Arlo Customers,
Thank you for your patience. Arlo services are now fully restored. We sincerely apologize for any inconvenience this has caused. The disruption in service which affected some of our customers was due to a technical issue that arose during routine system maintenance.
Thank you.
-The Arlo Team
Please click KUDOS or REPLY If you found this helpful.
Solved! Go to Solution.
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Mine is still off line, not connecting
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It hasn't worked since the first of March. Do I have to pay monthly for the camera to work ? I have had it about 3 months now and it was great in the beginning. Now it doesn't work. very unhappy with this product
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Join the 1000’s of us... i have the Arlo Go and been down for 5-6 days now.. it was their fault that they reset everything now i have to drive 300 miles each way to physically push buttons..
i posted long angry reply on their FaceBook page / made phone calls / sent emails finally they began contacting me..
still waiting for resolution but bet i have to physically reboot... PISSED..
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Have you tried to unplug the base station for 1 minute and then plugging it back in?
Brian
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Well it’s over a week and I still can’t acess my camera. I guess I will have to drive the 150 miles each way to reset it. Good thing I see how this company works now because I was about to order 2 more cameras!
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