Reply
Discussion stats
  • 34 Replies
  • 2300 Views
  • 22 Likes
  • 13 In Conversation
tmb-19
Star
Star

Since the recent app update, I've been getting new notifications that I do not want to see and I haven't found where to turn them off. I run on a schedule (9pm - 11:59pm + 12:00am - 6am) so I am getting a notification for each camera when armed and when a schedule is activated.  So I get 2 push notifications at 9pm (schedule activated and camera armed) for multiple cameras. Then at 11:59pm I get another set of notifications (schedule activated and camera disarmed), again at 12am, etc. 

 

This is TOO MUCH NOISE and makes it difficult to actually see the real events I would like to monitor. I only want to see push notifications for motion detected like it was prior to the upgrade. I've disabled mode change event types in the feed settings but this didn't seem to change anything. 

Best answers
  • Sithgear
    Tutor
    Tutor

    You can set up Focus mode to completely hide them. it's working for me.

  • ShayneS
    Arlo Moderator
    Arlo Moderator

    Hi @r3awak3n 

     

    We do have some enhancements planned that should help with these symptoms. I will be sure to provide more information and updates here when possible. 

     

    Thanks 

  • ShayneS
    Arlo Moderator
    Arlo Moderator

    Hi all,


    Following up from last week, the team is still working on some enhancements. I’ll provide updates here as more information comes in.

34 REPLIES 34
malber
Star
Star

appreciate the suggestion but uselsnotifications will still be on your screen after you disable focus mode and be blended with relevant notifications

Sithgear
Tutor
Tutor
You can set up Focus mode to completely hide them. it's working for me.
malber
Star
Star

interesting, I'll try it out - thanks!

Lightfoto
Aspirant
Aspirant

Could you please help setting up this Focus on an iPhone? I can’t find anything with the label Focus. Thanks so much. 

Lightfoto
Aspirant
Aspirant

Ok got it. You meant Focus function in iPhone. Will give it a try. Thanks 

Sithgear
Tutor
Tutor

Did you manage? 🙂

Sithgear
Tutor
Tutor

Sorry, you were right, my bad I started testing it last night and didn’t see the notification when I woke up. My schedule just changed, and the notifications showed up once the Focus turned off… Well, hopefully it at least helps with the sound.

Lightfoto
Aspirant
Aspirant

I started to make a setup in Focus but then I realized that when all messages to my phone are ignored by focus then what is the point of having Arlo on during the night. I understand this a good temporary workaround to avoid hearing the sounds but I rather wait for real fix by the Arlo team. In the meantime I lower the volume instead on my iPhone 😁

StephenB
Guru Guru
Guru

@Lightfoto wrote:

I started to make a setup in Focus but then I realized that when all messages to my phone are ignored by focus then what is the point of having Arlo on during the night.

The proposal was to schedule focus to start one minute before the scheduled mode change, and end one minute afterwards. So normal operation most of the night.

Lightfoto
Aspirant
Aspirant

Thanks for your reply. I totally misunderstood the short period Focus setup explanation. I missed the short period part 😁. Now it makes sense. I will give it a try and use it until Arlo comes with a solution.