New App Notification Settings

[tmb-19]

Since the recent app update, I've been getting new notifications that I do not want to see and I haven't found where to turn them off. I run on a schedule (9pm - 11:59pm + 12:00am - 6am) so I am getting a notification for each camera when armed and when a schedule is activated.  So I get 2 push notifications at 9pm (schedule activated and camera armed) for multiple cameras. Then at 11:59pm I get another set of notifications (schedule activated and camera disarmed), again at 12am, etc. 

This is TOO MUCH NOISE and makes it difficult to actually see the real events I would like to monitor. I only want to see push notifications for motion detected like it was prior to the upgrade. I've disabled mode change event types in the feed settings but this didn't seem to change anything. 

[ShayneS]

I wanted to provide an update. This feature is live in most regions. It's not yet available in certain European regions, where rollout is still pending. We'll update if any changes are made. 

Thank you for your patience.

[ShayneS]

Hi all,

A quick update on the mode change notification feature, it's currently in progress, but is now live on iOS, with Android support in the works. On iOS, mode change notifications are enabled by default and can be toggled on or off at any time in your notification settings.

[Sithgear]

You can set up Focus mode to completely hide them. it's working for me.

[ShayneS]

Thanks for the feedback, I am inquiring with the appropriate team on this and I will let you know as soon as I have more information.

[ShayneS]

I wanted to provide an update. This feature is live in most regions. It's not yet available in certain European regions, where rollout is still pending. We'll update if any changes are made. 

Thank you for your patience.

[jguerdat]

My app was updated to beta 6.40 (Android) yesterday and I don't have the ability to mute mode change notifications (unless it's not under Settings, Notifications).

[ShayneS]

@jguerdat

[jguerdat]

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@ShayneS wrote:

@jguerdat

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Yes?

[CodyG]

Version 6.40.0 on Android. 

I used to be able to mute notifications from the settings, however now when I got there it's not there anymore.

I used to be able to mute for 30 minutes, 1 hour and I believe manually and possibly 4 hours, I can't exactly remember but it used to be there, what happened? 

 

[jguerdat]

Just click on the text (NOT the toggle) to get the time offerings.

[CodyG]

It doesn't matter what I click, the option isn't there once I click notifications.

1000010916.jpg

 

[jguerdat]

You misunderstand. Go to Settings, Notifications and click on the text of Location Notifications.

[ShayneS · Accepted solution]

Hi all,

The mode change notification feature is now available on both Android and iOS. To manage these notifications, go to Profile Settings > Notifications > Mode Change Notifications.

Please note that this feature is not yet available in some regions, including the EU. I'll share updates as more information becomes available.

Thanks

[Tdfventoux]

Is there any update on when this be available in the UK?