Disable mode change notification - we are startled & waken up to system Armed notifications

[Retired_Member]

I use a routine to Arm Home at midnight, and then switch to Standby in early morning. 
Now I get woken to an Arlo notification in my phone when the automation runs and the system is Armed and then unarmed. 

Please disable these! We wake up to an Arlo alert, which can be frightening, only to see our system as armed like we wanted it to. 

Or give us the option to disable such non-useful notifications. 

[JamesC]

Caspter_NL,

As of now there are no plans to change the Arm/Disarm notifications sent for mode changes. I will continue providing the feedback posted here to the development team for consideration but I do not have any new information to share at this time.

JamesC

[JamesC]

We appreciate and are reviewing the feedback provided about the recent enhancement for mode change notifications. The details provided in this thread and others has been shared with the relevant teams internally. I will provide an update here once I have more information available to share.

JamesC

[wa0vrc]

In Addition James, unlike the old app, this new app notifies everyone else you have given authority to, to receive notifications (i.e. I have 3 people, myself, my wife and my daughter).  So when I arm or disarm the system EVERYONE gets a notification.  That's not necessary and over the course of time, as others have mentioned, a person will get in the habit of not responding - or ignore the noficiation!   The old set up was great.   IF I armed the system ONLY I would be notified.   IF my wife armed the system (i.e. leaving home and Im driving) then we'd both get a "arming" notification. yet my daughter would not!   This was not a change for the better. Hope they can resolve this.

[Nicaaw]

Just bought the system and agree. This is very annoying. About to return all products as I see from this thread that Arlo is not taking this seriously. Very sad.

[GoBraves]

If you can get a full refund do so! Without a paid subscription you lose about 90% of the camera and app functionality. I cancelled my subscription because @Arlo thinks they know what’s best for their customers and They don’t listen to what their customer wants. ARLO has forced notifications in the app that we the user cannot turn off. Do some research and really decide what makes more sense for you. Wired or wireless?? I am going with a PoE system. Yes it’s wired but it records 24/7/365 and no batteries to charge. Plus it isn’t internet dependent to record video. It may cost a little more up front but I value my time and safety more than ARLO values me as a customer!

[ittroll]

I somehow missed this long post when I recently made a similar one:

https://community.arlo.com/t5/Arlo-Secure/Selective-Notifications/m-p/2430764

I'm glad I'm not alone in disliking the notification noise this dumb feature creates. It is comical that they class this as a safety/security feature. It notifies me that I made a manual mode change on the device I used to make the change! 😖

It is possible to disable mode change events in your feed, however the notifications still happen. However, even this feature doesn't work correctly. Mode changes are still included in the badge count. So the badge will indicate a number of events, but when you view the feed there are none. Quality work. 🐛

[Ron-R]

Yes, it is the worst example I have ever seen where a company simply puts their head in the sand and essentially tells their customers to get lost.  And the most frustrating part ?   Arlo created this issue in about May 2023, then called the need to keep it a 'safety issue' (which is b.s.) and they use that argument to avoid fixing their own self-created problem.

[GoBraves]

Can you explain why I can turn each camera off individually so that none of them will record and there is no notification to alert me that I turned them off?? This leaves the user in the exact same situation as if we used the mode change button to disable the system.
This feature is just a colossal refusal to admit failure. Your failed attempt has done nothing but piss off your customer while letting us know that you really DO NOT CARE about what we want and need from the product WE PAY FOR. YOUR ATTEMPT TO MAKE US SAFER HAS RENDERED US LESS SAFE! I JUST PROVED IT. TIME TO MAKE THE CORRECT DECISION TO LISTEN TO YOUR CUSTOMER AND FIX THIS ABOMINATION…