Still Being Charged After Cancellation

[Cride1]

I cancelled my subscription in December but I am still got charged in January. I need my subscription canceled right away and a credit for January. 

Anybody have any insight on how to contact this company?  Crazy that you can pick up a phone and call them.

[capy]

The same thing just happened to me. Can someone please issue a refund for this?

[alb729]

I also cancelled my subscription and have still been getting charged. There is no phone number and cannot use chat without a subscription. 

[BrookeN]

@Qishan1560 I have reached back out to support regarding them not reaching out to you. Please let me know if you do not hear from them by the end of the week. 

@capy  and @alb729  I have created support tickets for you. Support will be reaching out to you as soon as possible. 

[capy]

Thanks for creating the ticket - I have followed the instructions in the email but I couldn't find Support Requests in my.arlo.com - both app and web browser brought me to the same page that I cannot find my ticket 

[BrookeN]

I have reached back out to support to get ahold of you. They will reach out as soon as possible. 

[berret2589]

Started getting charged today for services and subscription I ended a year ago. Could someone please reach out, the AI chat bot is useless!

[BrookeN]

I have reached out to support regarding the charges you received for the subscription you had cancelled. They will reach out to you as soon as possible. 

[Leotokoko]

Have your issue been solved? As I noticed Arlo did the same with me for months ! 

[BrookeN]

I have reached out to support regarding you still being charged after cancelling the subscription. Support will reach out to you as soon as possible. 

[Cantaloupe]

I sold my house, deleted my devise and canceled my subscription but I'm still being charged.  There is no way to talk to someone directly- this is an insane business model that one has to go through a "community forum" to get service from a seemingly professional entity.  Please advise...    

[BrookeN]

I have reached out to support regarding the charges you are receiving for the subscription. Support will be reaching out to you as soon as possible.