Arlo|Smart Home Security|Wireless HD Security Cameras

activity zones completely ignored

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JamesC Community Manager
Community Manager

devotchko,

 

Can you post an example video of motion being detected at night when it should not have been? Could you also post a still screen of where the zone was located when the motion was detected?

 

JamesC

devotchko Luminary
Luminary

I have been trying to attach a downloaded video clip using the video icon but the forum keeps givign me an error when I try to use a dropbox URL link to the video. Any tips on how to atach a downloaded Arlo clip to my reply wothout uploading to Youtube? Here's a still image of the activity zones I currently have. The SMALL BLUE ZONE is currently being ignored at night whenever a car drives by

small blue zone triggers alert.jpgthe small blue zone is currently triggering alerts whenever a car drives by

devotchko Luminary
Luminary

BTW, anybody else started experiencing strange playback issues on recorded video clips? For some reason some of my clips only play the first few frames after I get an alert and try to play them back at the library. The playhead keeps scrolling to the right, but the image remains frozen...

NoPatience Initiate
Initiate

I believe the solution to this problem is to create a custom "mode", and then create your activity zone.  My activity zones would not work when I was in "Armed" or other pre-set modes.

 

Click on Mode.

Select Camera on the left.

At bottom click on "Add a Mode".

Create a name for the new mode such as "Activity Zone Only Mode"

Then go in and customize your activity zone and such.

Save.

Repeat for other cameras as need be.

(Note:  I did not need to change the sensitivity.  Mine is still at 5)

 

That should stop the notifications for activity outside of the activity zone.

 

 

 

 

 

 

 

Forterisk Aspirant
Aspirant

I tried this, and i think it might have finally resolved the motion activity issue!!  Thanks!