Camera connected to Arlo servers, but not showing video

[Mikolasc]

Bought the camera a few weeks ago, and initially connected fine. Switched to a faster internet, and now it won't connect. The first time I was able to set it up via the Andriod app. Now I've tried with my laptop as posts were saying the app was the issue. The camera is showing a solid blue light, but won't show any video or show as connected with my account.

[Petychka]

Same problem. What’s the solution?

[ShayneS]

Have you tried to remove & re-sync the camera?

[Mikolasc]

Yes. No luck there. Also tried resetting it.

[ShayneS]

@Mikolasc

Have you contacted Customer Support regarding this issue? I have provided the link for you here -  Arlo Tech Support