Arlo Q not recording according to rules and not sending notification

[Blue-dog]

My Arlo Q doesn't record/send notifications when detecting audio or motion when armed.  It does record all the time so I can see in the history when it detects audio or motion.  

[jguerdat]

Have you checked to verify that your mode or schedule is properly selected and accurate?

[Blue-dog]

Yes, even when manually set to ‘armed’, there are no recordings or notifications. The timeline does show there is activity though.

[jguerdat · Accepted solution]

First step is to remove from Settings, My Devices and resync.

[Blue-dog]

I'll try it and get back with you - thanks

[Blue-dog]

Yes, removing it and re-syncing it fixed the problem - thank you!

[Blue-dog]

Problem reoccurred after adding CVR back to camera.  Deleting CVR corrects the problem which works for me but maybe not for other users.