Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Q not recording according to rules and not sending notification

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Aspirant
Aspirant

My Arlo Q doesn't record/send notifications when detecting audio or motion when armed.  It does record all the time so I can see in the history when it detects audio or motion.  


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Guru Guru
Guru

First step is to remove from Settings, My Devices and resync.

View solution in original post


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Guru Guru
Guru

Have you checked to verify that your mode or schedule is properly selected and accurate?

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Aspirant
Aspirant
Yes, even when manually set to ‘armed’, there are no recordings or notifications. The timeline does show there is activity though.
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Guru Guru
Guru

First step is to remove from Settings, My Devices and resync.

View solution in original post

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Aspirant
Aspirant

I'll try it and get back with you - thanks

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Aspirant
Aspirant

Yes, removing it and re-syncing it fixed the problem - thank you!

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Aspirant
Aspirant

Problem reoccurred after adding CVR back to camera.  Deleting CVR corrects the problem which works for me but maybe not for other users.

Model: VMC3040|Arlo-Q HD with Audio