Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

During Install QR Code Does NOT Enlarge

Reply
Discussion stats
  • 1 Reply
  • ‎2019-01-29 06:10 AM
  • 833 Views
  • 0 Likes
  • 2 In Conversation
Sweetnat
Follower
Follower
‎2019-01-29 06:10 AM

Have 1 Q operating well for long time. Uninstalled 2 Arlo Pros.
When installing 2 new Q's as replacements, at the point QR code appears, the code is not expanded / enlarged as in install video and cameras do not read them. Not sure why QR code isn't enlarged, but suspect there lies the problem.

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 833
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-01-29 10:57 AM

Can't say for sure what's up - app problem or what. Try a browser (a mobile browser set to use the desktop version of the site should be fine) and see if that works.

0 Likes
Reply
Message 2 of 2
Views icon 825
Discussion stats
  • 1 Reply
  • ‎2019-01-29 06:10 AM
  • 834 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.