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Arlo pro 4 how to change video recording length.

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Carin
Follower
Follower

I can not find a way to change the length of my video recordings. I followed ALL ARTICLES, FAQ, AND IT doesn't work. I need to talk to a real person . I received an email from an Arlo Guru but it just said My interface must be UI. That means nothing to me. Then he sent me a link to things that don't help me with video recording length. Virtual assistant is of no help as it just shows everything I have been trying to do. Version 4.13.2866 if that helps. If I don't get someone to help I will just cancel my subscription.  Thanks

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StephenB
Guru Guru
Guru

@Carin wrote:

 I received an email from an Arlo Guru but it just said My interface must be UI.

That sounds a bit garbled.

 

When you open the app, are you seeing

  1. Menu options called "Library" and "Mode"?
  2. or Menu options called "Feed" and "Dashboard"?

 

ShayneS
Arlo Moderator
Arlo Moderator

HI @Carin 

 

When you mention the feature doesn't work, what are the symptoms you're experiencing? 

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