Genuine Arlo Pro 3 batteries and chargers

[GMGK]

I cannot locate genuine Arlo Pro 3  batteries or dual battery charging systems in Canada. Please enable distribution of these products in Canada or allow shipping into CANADA from your US distribution channels.

( The knock off

Wasserstein

Products are substandard and don’t work properly.

[JessicaP]

Hi GMGK,

You can purchase the Arlo Pro 3 rechargeable battery (VMA5400) and Arlo Pro 3 Dual Charging Station (VMA5400C) through here:

• Arlo Ultra & Pro 3 Rechargeable Battery (VMA5400)
• Arlo Ultra & Pro 3 Dual Charging Station (VMA5400C)

[GMGK]

I was able to order the genuine battery and dual battery charger through Best Buy online.

[Lindsaycamero78]

Silly question mine are just 2 yrs old and 1 camera won’t even turn on. Should I replace the battery or just buy an outdoor cord? So frustrating these cameras have been forme

[StephenB]

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@Lindsaycamero78 wrote:
Silly question mine are just 2 yrs old and 1 camera won’t even turn on. Should I replace the battery or just buy an outdoor cord?

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Swap batteries with another camera, and see if that resolves the problem with the camera that won't turn on.

[jguerdat]

Did you let the battery fully discharge? It's best to recharge when the battery gets below maybe 25% (just look at the color of the battery icon in the app - red means below 25%). You can try this although it's for the Pro and Pro 2 cameras

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

Does the camera turn on with AC power applied? Some folks have found that removing the battery may be necessary for some reason.