Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro 3 not charging

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Aspirant
Aspirant
Plug camera in. Flashes blue light. Flashes blue again every minute or so. Will not charge .camera is 2 months old.
Guru Guru
Guru

Did you totally deplete the battery so it's dead? If so, read the FAQ in the support area about reviving a dead battery. It's basically plug the camera in 6 times to get enough charge so it will then charge normally. If this is the solution, just charge your batteries more proactively.

Aspirant
Aspirant
Usually charge around 25%. Battery is saying 8% on app. Been plugged in for over 12 hrs . No change in battery.

I tried resetting everything up. Base station is ok.( firmware updates fine and is set up) I Hit the (forget device) button for the 1 camera I have. It proceeded to search for camera.Tried to re-sync still can’t locate camera. It even flashes blue when sync in process on camera.
Aspirant
Aspirant
Need help
Aspirant
Aspirant
Did not work
Guru Guru
Guru

Could be a hardware problem. Use the Contact Support link at the bottom here.

Aspirant
Aspirant
Be sure to push the black part of the camera all the way in the casing so to contacts line up!!
Model: VMC4040P | Arlo Pro 3 Wire-Free Camera
Aspirant
Aspirant
I have had my cameras about 6 months now and this is always a problem.
It’s a major Arlo issue!!
Model: VMC4040P | Arlo Pro 3 Wire-Free Camera
Virtuoso
Virtuoso
You probably are put just to check you are only using the Arlo plug and lead that it came with, as I had a similar issue and I was using a after market lead which didn't supply enough volts
Aspirant
Aspirant
ARLO camera not charging
Aspirant
Aspirant
This is not the issue.
Hero
Hero

@PaulTu wrote:
This is not the issue.

What is your issue? You never gave any details. 

Model: VMB4540 | Arlo Pro 3 SmartHub
Discussion stats
  • 11 Replies
  • 916 Views
  • 0 Likes
  • 7 In Conversation