Activity Zone and Schedule are not working
I'm way beyond the return date. I spend hundreds on this and just want a working system. This is beyond frustrating. The recent updates they did on their server end has also drained my battery, as the solar charging can no longer keep up, when before, there were no such issues at all.
@Jcamp When did you return you pro 3 cams. I have 4 and since the "cloud fix" they have been fine, not perfect but much better. . Others still report problems on Ultra and other model cams and others say they are ok.
Currently there is no communication on the status of problems. Why report a problem when you will never hear if or when it is fixed? I would much rather just vent in this forum, as other users do provide some feedback. It rarely helps, but it is infinitely better than silence.
I am just sad that I purchased a product with such abysmal support. It is even sadder that nothing is ever done to improve the problem management process.
Glad to see I am not going mad. I have the Arlo Pro 3 and also can't get the activity zones to work at all which is quite frustrating, and causes the battery to drain much quicker with all of the false alerts.
@Micay Mine are working fine after the cloud fix in early june. I did delete my old ones first
When I set them up when I first got the cams I had limbs or something blowing on windy days into the activity area and adjusted and it worked. Its not perfect though. As others have said positioning is everything.
A recent update was deployed to the Arlo cloud that should address the accuracy of Activity Zones. This should improve accuracy by more reliably sending notifications only when motion occurs within defined zones. More work is being done to improve the behavior of Arlo Smart notifications and to fix the Activity Zones error that some users are seeing when not using an AC adapter (battery only). Stay tuned for future updates.
I notice that my Arlo cameras got no power (no blue light) frequently even though it's connected with an A/C adapter.
The base station has solid blue light. When I tried to access the camera, it displayed: "This Arlo device is offline."
However, after I restarted the base station, the cameras are working normally.
This incident happened almost every week.
Arlo Pro 3 is very disappointed me compare to Arlo Pro 2.
Does anybody know why ?