Activity Zone and Schedule are not working
I will say it again till I am blue in the face. These cameras are horrible, the Pro3 is the worst camera Arlo has ever made. I am waiting over 3 months for James or anyone in support to get back to me. Support is in the Phillippines and all they do is type in whatever you are asking into a computer and if there is no answer they tell you it wii be escalated to tier 1. What a joke they are. No one there has a clue what a camera even is.
Support is nonexistent, and I’ve tried every single supposed solution and nothing works.
I have the Ultra Smarthub, and the Arlo Pro 3 with the latest firmware updates; and it’s been a colossal waste of time and money.
I have the same issue, i'm been bombarded with notifications of "movement", every single cat, car of leaf gets me a "movement" notification though i've selected to get only a notification when it detects a person. Activity zones do really nothing and changing the sensitivity of the camera has no influence at all. What is happening here???
Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.
Now in addition to local storage, I am getting a notification, though still no storage in the cloud.
This is doubly annoying to my wife. Though she gets a notification, she cannot see a video in the cloud. She also can't see one locally as Arlo has chosen NOT to allow sharing of local storage.
Hopefully Arlo views these as bugs and not features.
2 minutes later the vehicle left on exactly the same route and produced a notification and a recording in the cloud.
My observation is your latest 'update' has reintroduced inconsistency in detection that I had not seen in months.
If you're still experiencing an issue with Activity Zones. I encourage you to contact the Arlo Support Team to further investigate the issue. You will find several options for contacting support in the provided link.
Hey everybody. Don’t even listen to James. He promised to help me with this same problem months ago. I even sent him a video of what was going on. He promised to give the video to support. Well I never heard from support and haven’t in a couple of months. I have contacted support at least 10 times and every time was told it has been escalated to tier 1. Well tier 1 must be on Mars because I have never gotten a reply or answer from them and never received anything from James other than to say he escalated my case with video. I finally returned cameras to Amazon. I bought an ultra to go along with my other 6 cameras and doorbell camera. Everything is working fine with no help from Arlo. Just my 2 cents.