Viewing Local recordings tab

[panman91]

Latest version of Arlo Secure on a iPhone 13 Pro with the notch in the middle prevents anyone from selecting the Cloud or Local categories at the top. For whatever reason the resolution setting for the app in the feed settings is incorrect. These buttons are normally right above the most recent video thumbnail. They are currently at the top of the phone screen and are not selectable. Please forward over to developers to have this fixed on the next software update.

I have already tried uninstalling and reinstalling the Arlo Secure app. iPhone is running iOS 26.5.2

[BrookeN]

We are currently investigating the behavior you are seeing with the Cloud/Local storage. I will update the community as soon as possible. 

[StephenB]

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@ArloUser555 wrote:

Hello, I'm using an iPhone 17 Pro Max and when I try to view my feed of recorded videos, the Cloud and Local tabs up top aren't clickable. It's behind the time and wifi/battery info bar along with Apple's island thing. Is there a fix for this? I can not click on the Local tab. This is using the latest Arlo app version 6.38.0 released on July 22, 2026. I've uninstalled it and reinstalled it also. 

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It's a bug, so nothing you can do to fix it.  You can still see local recordings by selecting the base on the devices page and then navigating into storage settings.

[jguerdat]

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@Stevewins wrote:

Although reinstalling the app repopulated the local recordings yesterday, new recordings are not populating in the storage settings. This is amateur hour at best. 

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Have you tried refreshing the view by pulling down on the screen? I just looked at some of mine (on Android) and had to do that to see current ones.

[Stevewins]

Yes, repeatedly. That didn’t work for two days. Today, my recordings populated again. Clearly the developers are not up to the task.