So my question to everyone is "WHAT IS ARLO DOING ABOUT THIS PROBLEM"? I keep thinking as soon as I get home, I'm going to be kicked off my app. It finally worked once I got to my office. Apparently it's not Century Link since other people have other carriers. Arlo is becoming a joke and they need to do something about this before the whole company goes down the tubes!!!
Having the same problem since about 7PM EST tonight. Unable to log in on my phone. I can log in on the lap top works but cant see recorded videos. Keep getting an error something about the server not available ??
Started yesterday 10/22/19.
Unable to log in when connected to home wifi that base station also uses.
"Your request timed out" error in RED on top of iPhone screen.
If I turn Wifi off I can log in. Turn Wifi back on, unable to log in to app and receive the same error message. After I finally got my geo fencing working properly again, now this. Come on Arlo.
Reset base station, reset wifi, deleted and reinstalled apps on phone, logged back in. Turned phones on/off and then tried turning wifi on while using the app, exited app and then tried to re-open app and could not until I turned my iPhone wifi off again
Two iPhones, 8 and SE. Both experience the same issue.
I then turned off and on wifi on the iphone and it works!
Am having the same problem. Computer works fine but app keeps saying timed out. I did the same and deleted and reinstalled app-no luck. did you find a solution?
I am having the same exact problem as you are it’s weird because Wi-Fi at my work I can connect just fine at home I have century link at work we have Cox Cable. I sure hope to get this fixed soon