Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Guide

Push to talk Audio not working iOS 11.3

SInce updating to iOS 11.3 the Push to Talk feature no longer works. I am running the latest version of the Arlo App. I flagged this during iOS 11.3 beta and nothing has been done to fix it.  This needs to be fixed ASAP

Message 1 of 103
Tutor

Re: Push to talk Audio not working iOS 11.3

Same issue with me. iOS 11.3

Message 2 of 103
Apprentice

Arlo Pro 2 way communication not working from iOS

Speakers in Pro cameras are not working from IOS. They work from MacBook, but neither IPhone 7 or IPad Pro works. All firmwares are most recent and IOS app is current.

Model: VMC4030| Arlo Pro Wire-Free Camera
Message 3 of 103
Guru

Re: Arlo Pro 2 way communication not working from iOS

Try and contact Netgear Support... maybe they have an answer

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Morse is faster than texting!
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Message 4 of 103
Apprentice

Re: Push to talk Audio not working iOS 11.3

Count me in on this bug too.

Message 5 of 103
Virtuoso

Re: Push to talk Audio not working iOS 11.3

Push to talk does not work for me, either. Please fix! iPhones, iOS 11.3
Message 6 of 103
Community Manager

Re: Push to talk Audio not working iOS 11.3

I have escalated this topic to engineering and it is currently being investigated. I will post an update when I have more information.

 

JamesC

Message 7 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

This is definitely an iOS 11.3 issue. Push to talk stops working. 

Please fix asap.

 

Message 8 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

oh nice, it's working on my iPhone 8 on iOS 11.3 

 

Message 9 of 103
Initiate

Re: Push to talk Audio not working iOS 11.3

The Arlo application is not working for iOS 11.3. It works on prior versions as I test with iPhone 5 and iPad Pro. Both work with iOS versions less than 11.3. With my iPhone 8+ and iOS 11.3, the push to talk microphone does not work. I can hear but I cannot talk thru the camera speaker. I works with Window too. Please fix this problem.

 

Thanks

Model: VMC4030| Arlo Pro Wire-Free Camera
Message 10 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

yea, still having issues on 11.3 using push to talk on the iPhone.

Message 11 of 103

Re: Push to talk Audio not working iOS 11.3

Got an update yesterday on this issue from Netgear Support

 

"Good day!
This is xxxxxx from NETGEAR ARLO, I do apologize but we do have an issue with the push to talk feature on any iPhone that has the ios version 11.3 the latest version. It is only for the apple device and our Support team is still trying to fix the issue and has no exact date and time when it will be fixed, I would like you to use as of the moment your android devices.
Again We are very sorry for the inconvenience and will update you as soon as we have the information to when it will be fixed. When you call, refer to your case number for us to immediately pull up your information. We provide 24/7 technical support so you may call us at your most convenient time."

Model: VMC3040 | Arlo-Q HD with Audio
Message 12 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

 

Pathetic

Message 13 of 103
Guru

Re: Push to talk Audio not working iOS 11.3

Did you also whine to Apple? Worked before, apparently works on 11.4 beta - sounds like there's a possibility there, too.

Message 14 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

I can confirm that Push to Talk DOES NOT work on iOS 11.4 Beta 2.

I too have recieved a response from Netgear stating that this is a known issue and they dont have a timeframe on when it will be fixed!

Message 15 of 103
Virtuoso

Re: Push to talk Audio not working iOS 11.3

I don’t believe you can lay the blame on any platform other than Arlo. We’ve seen complaints from Android, Apple, and PC.
Message 16 of 103
Highlighted
Initiate

Re: Push to talk Audio not working iOS 11.3

Just bought and installed new Arlo Pro 2 and found the same problem with IOS 11.3 and latest firmware. Disappointing with 1st experience with Arlo and key feature not working. Netgear - please fix ASAP.
Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
Message 17 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

haha, I bought my system a few days ago at Best Buy. I'm still within the return period. I'm really debating it.

Message 18 of 103
Tutor

Re: Push to talk Audio not working iOS 11.3

I am also an IPhone user, since my last update I have not been able to use the push to talk or microphone on one of two cameras. Which are both Arlo Pro 2 . The camera which is plugged into AC power has the issue while the camera in my garage with only battery power has microphone and talk abilities. Highly disappointed in the issue, Arlo is suppose to be the best and for the money this issues should not be happening.
Message 19 of 103
Initiate

Re: Push to talk Audio not working iOS 11.3

I just upgraded to the Pro2 today for the sake of having the push to talk feature!  I too am having the issue with it not working with iOS 11.3. Please fix ASAP!!

Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
Message 20 of 103
Aspirant

Re: Push to talk Audio not working iOS 11.3

Im having the same issue as well 11.3 iPhone 8+ and just purchased the Arlo Pro 2 4 camera pack and one of the KEY features doesnt work, right out of the box. 

Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
Message 21 of 103
Initiate

Re: Push to talk Audio not working iOS 11.3

The push to talk audio not working in iPhone X 11.3. Pls fix it ASAP.

Message 22 of 103
Tutor

Re: Push to talk Audio not working iOS 11.3

  • Same issues as everyone else. Bought a package deal at Costco with 5 cameras. Have iOS 11.3.1.  Push-to-talk feature doesn’t work on 5 cameras.  Arlo needs to figure this out ASAP. I’m about ready to take the whole system back to Costco and get some other system. 
Message 23 of 103
Initiate

Re: Push to talk Audio not working iOS 11.3

 
Message 24 of 103
Guide

Re: Push to talk Audio not working iOS 11.3

This has been broken for almost a month.  Why can’t netgear give us a status update to what’s going on- besides the standard dumb response that they are investigating the issue. 

 

I too have 5 of these cameras and I’m sorry I bought them.  

Model: Arlo Q Plus Security Camera with Audio|Ethernet|PoE VMC3040S
Message 25 of 103