Re: Arlo Pro 2 way communication not working from iOS
SInce updating to iOS 11.3 the Push to Talk feature no longer works. I am running the latest version of the Arlo App. I flagged this during iOS 11.3 beta and nothing has been done to fix it. This needs to be fixed ASAP
Speakers in Pro cameras are not working from IOS. They work from MacBook, but neither IPhone 7 or IPad Pro works. All firmwares are most recent and IOS app is current.
Try and contact Netgear Support... maybe they have an answer
Morse is faster than texting!
The Arlo application is not working for iOS 11.3. It works on prior versions as I test with iPhone 5 and iPad Pro. Both work with iOS versions less than 11.3. With my iPhone 8+ and iOS 11.3, the push to talk microphone does not work. I can hear but I cannot talk thru the camera speaker. I works with Window too. Please fix this problem.
Got an update yesterday on this issue from Netgear Support
This is xxxxxx from NETGEAR ARLO, I do apologize but we do have an issue with the push to talk feature on any iPhone that has the ios version 11.3 the latest version. It is only for the apple device and our Support team is still trying to fix the issue and has no exact date and time when it will be fixed, I would like you to use as of the moment your android devices.
Again We are very sorry for the inconvenience and will update you as soon as we have the information to when it will be fixed. When you call, refer to your case number for us to immediately pull up your information. We provide 24/7 technical support so you may call us at your most convenient time."
I can confirm that Push to Talk DOES NOT work on iOS 11.4 Beta 2.
I too have recieved a response from Netgear stating that this is a known issue and they dont have a timeframe on when it will be fixed!
I just upgraded to the Pro2 today for the sake of having the push to talk feature! I too am having the issue with it not working with iOS 11.3. Please fix ASAP!!
Im having the same issue as well 11.3 iPhone 8+ and just purchased the Arlo Pro 2 4 camera pack and one of the KEY features doesnt work, right out of the box.
- Same issues as everyone else. Bought a package deal at Costco with 5 cameras. Have iOS 11.3.1. Push-to-talk feature doesn’t work on 5 cameras. Arlo needs to figure this out ASAP. I’m about ready to take the whole system back to Costco and get some other system.
This has been broken for almost a month. Why can’t netgear give us a status update to what’s going on- besides the standard dumb response that they are investigating the issue.
I too have 5 of these cameras and I’m sorry I bought them.