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The new app should now be available in the Android store with iOS soon to follow. We apologize for any confusion this has caused. It may take a little time for the app to show as available for all users. Please keep an eye on the app store and download the new Arlo app when it becomes available.
For more information on the new Arlo app, take a look here: Arlo is migrating to a new Arlo app this month
JamesC
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I read the same but could not find the new app on Apple’s AppStore 😡
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I'm the same - my app has updated to "Arlo Legacy" but I can't see any new app to download on the Apple app store ?
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As per Apple store ( see below )
This is due to the separation of Arlo from Netgear.... Have no doubt the apps in various stores will be available at some date before the deadline.
We will discontinue supporting this app experience on September 30, 2019.
To continue receiving alerts, support, and more, please download the new Arlo app today. Search “Arlo” in the App Store and look for the app icon that’s navy and green. Once you download and sign in to the new Arlo app, please delete the Arlo Legacy app.
Version 2.7.15
Download the new Arlo app to continue accessing your Arlo account, recordings, and settings. This app (Arlo Legacy) will only allow access to your account until September 30, 2019.
Your account and camera settings, and recordings, will automatically transfer over when you sign in to the new Arlo app. ("Call a Friend" for Arlo Smart subscribers, and mobile devices enabled for Geofencing, will both need to be set up again).
Once you download and sign in to the new Arlo app, please delete the Arlo Legacy app.
Morse is faster than texting!
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There's another thread on this... it will be coming
Morse is faster than texting!
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@TitiPop wrote:
I have the same issue. I now have the Arlo Legacy app but I cannot find the new arlo app in the App Store. Is the new app out yet ?
not yet but coming
Morse is faster than texting!
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Updated the Arlo app today (now named Arlo Legacy) and it told me I would have to update to the new Arlo app but the “new” app is no where to be found in the App Store.
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New Arlo app logo colour has changed to a nondescript black & white ‘colour’.
The previous app was a quickly recognisable, distinctive green based colour.
Change just for the sake of change is not useful. When something is good please don’t change it. We get used to seeing the app on a small screen & immediately recognise its bird logo and the green colour was unique, the black & white scheme just gets ‘lost’.
Regards.
P.S. had to post here as system denies me positing under ‘Arlo App’ section due to me not having enough posts or something similar to that...
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The color change was prob due to the new app coming out to allow users to know diff between old and new
see https://community.arlo.com/t5/Arlo-Pro-2/New-Arlo-app/td-p/1721962
Morse is faster than texting!
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see https://community.arlo.com/t5/Arlo-Pro-2/New-Arlo-app/td-p/1721962
Morse is faster than texting!
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Can’t figure out their system or use their brains to first release the app in all the stores before putting killing the app in less than a month.
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Oh dear, by the looks of posts coming in, this is going to keep you busy. 😉
Perhaps a simple update without changing name or colour etc. would have been simpler, like most other app updates do. Maybe there’s a good reason this hasn’t been done... Don’t need to reply to this, Im sure you’re busy with other replies...
Keep up the good work, it’s appreciated, even if not often said. 😉
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Today I received an update of my Arlo app, with a notification that it will be discontinued after september 30. But I am unable to find the 'new' Arlo app in the app store.
Searching on 'Arlo' ,'Netgear Arlo', 'Arlo Q', does not find the app. Can someone post a link to the app in the App store of Apple please?
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I can’t find it either......and no announcements that I can see on the website. Looks like the usual incompetent release policy from Arlo.
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I was just thinking the same thing. How do they release HomeKit support for older Pro hardware before releasing it for the Ultra?
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