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Batteries continually read 100% Arlo Pro 2 when it's 60% and lower?

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MPhil
Aspirant
Aspirant

About two weeks ago, I charged the battery of my camera when it was at 60%.

 

Now, the indicator is still reading 100%.

 

Usually by now, the camera battery would be at 90 or 95% charge.

 

Do you have any news from Arlo?

1 ACCEPTED SOLUTION

Accepted Solutions
JessicaP
Arlo Employee Retired

Hi MPhil,

 

Have you tried removing and re-inserting the battery and see if the indicator shows correctly? Is this showing on the Arlo app on your phone and/or the web client on your computer?

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3 REPLIES 3
JessicaP
Arlo Employee Retired

Hi MPhil,

 

Have you tried removing and re-inserting the battery and see if the indicator shows correctly? Is this showing on the Arlo app on your phone and/or the web client on your computer?

MPhil
Aspirant
Aspirant

Hi JessicaP,

 

I will try to remove the battery and reinstall it tonight.

 

Yes, it reads 100% on the phone app and web client.

 

I will report back asap.

 

Thanks,

Phil

MPhil
Aspirant
Aspirant

Hi JessicaP.

 

After removing and reinstalling the battery, it looks like it's working now.

 

Thanks,

Phil

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