Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Essential Outdoor Camera Only Taking Snapshots

Reply
Discussion stats
  • 1 Reply
  • ‎2024-11-19 08:17 AM
  • 66 Views
  • 1 Like
  • 2 In Conversation
niteowlmama
Follower
Follower
‎2024-11-19 08:17 AM

Lately, my 2nd gen camera has been only taking snapshots. It is *only* the second gen camera, none of the first gens are doing this.

Troubleshooting I've already done:

  • checked modes & all are set to record video
  • video is set to best video
  • battery is charged to 97%, but it does it even at fully charged
  • Deleting the camera and adding
Reply
Message 1 of 2
66
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-11-21 09:09 AM
  • Change recording mode: Open the Arlo app, select your camera, and adjust the recording mode to a higher setting that allows for continuous video recording. 
  •  Review motion detection settings: Verify that your motion detection settings are configured correctly to ensure the camera is triggering recording events appropriately.
0 Likes
Reply
Message 2 of 2
27
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-11-19 08:17 AM
  • 67 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.