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I'm trying to link my Google Home Assistant devices (Chromecast and Google Home Hub) to my 3 Arlo cameras. I was able to link my Arlo Account in the Google Home app, and the camera names show, but when you attempt to open a camera it says "Not Responding".
I've tried unlinking and relinking my Arlo Account multiple times and it still will not work.
Why won't this work?
Solved! Go to Solution.
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I “might” have made some progress with this. The cameras don’t always connect right away, but they do with some retries (which sadly is more than before.) I’ve had issues with Google Home connecting intermittently with Arlo Pro2s and Arlo Q. Some of these steps may or may not be necessary:
1. Previously disabled IGMP on one of my managed Netgear network switches that was responsible for dropping connections to my TiVo Mini and my home network in general is more stable than before.. IGMP seems to create many intermittent network issues and drops, so I thought this might be a good idea to also disable IGMP snooping on my ASUS router as well. I turned it off in my 2.4 and both 5 ghz channels (depends on router model.)
2. Assigned a static IP in my router to my Base Station.
3. Added port forwarding rules for the Base Station set to both using in/out for 80, 443, 123.
4. Resynced my Google Mini by saying, “hey google, resync my devices.”
5. Closed out of the Google Home App again (just in case) and retried the cameras. After 1-2 retries, the cameras are showing whereas before they were not connecting at all.
Could be a complete coincidence, but I’d be interested to see if these steps helps others.
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We've recently released a backend update which should fix the issue with streaming your Arlo camera(s) through Google Assistant.
If you're still experiencing this issue, please let us know.
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Just tested it - it seems to work! Thanks for the update as I had not tried it in several months.
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One addition, it is still a bit slow. It takes between 7 and 10 seconds to display the live video while hey Siri on iPhone takes less than 2 seconds
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Just tested it and it works. Thank you for the update!
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It is a server side fix, so no updates on users side. Saying that, do make sure that you have latest firmware/ software on camera and base station and that you are running latest version of the app
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