Token reset for Homekit

[Figfaeth]

Hello,

can I please have a token reset for apple HomeKit?

product: VMB4000

[Greglecky]

Could I please get a token reset? Having the same problem connecting to homekit. Thanks!

[JamesC]

Greglecky,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[MMhelp]

Hi support. I need a token reset too and have no other way to get in contact. This has been a frustrating experience

[MMhelp]

Disregard. I just reset the whole thing

[Pitbullmax]

I need a token reset to connect to HomeKit 

[Stove]

Agreed, we’re having to request individual support in a public forum rather than raising a personal support ticket. Very unprofessional

[johh]

Hi, 

Can you please send me a token reset request for homekit?

[JamesC]

Pitbullmax, johh

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Erniem23]

Could I please get a token reset? Having the same problem connecting to homekit. Thanks!

[X3digital]

I am having the same issue with HomeKit discovery on both my base stations can you send a reset token to both please?

[JamesC]

Erniem23, X3digital

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Lisadisa]

I am having trouble connecting HomeKit to my Arlo device. I have reset and re-added my whole system and have not had any lucky. I am using VMB5000 Arlo Ultra Smart Hub firmware version 1.18.0.3_1197_d554faf with iOS 15.5 

Could you please try and do a token reset for my device?

[JamesC]

Lisadisa,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Luffy96]

Hi James,

Can I have a token reset as well, having the same issue connecting with HomeKit.

[JamesC]

Luffy96,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Erniem23]

Thank you, I am all set my cameras are now working with Homekit.

[Segb]

Hi, My new smarthub ultra will also not connect to homekit. Need reset please

[GhastlyDragon]

Hi there, may I please get a token reset as well? Thank you!

[JamesC]

Segb, GhastlyDragon

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Waldekk]

Could you please also send homekit token reset to my base statiuon  VMB4000?

[JamesC]

Waldekk,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[calengr]

Hello,

I having having issues setting up homekit, stuck on discovering your device.  Can you get a token reset?

Thanks,

[JamesC]

calengr,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC