Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Request: Reset Token

Reply
Discussion stats
  • 10 Replies
  • 903 Views
  • 0 Likes
  • 3 In Conversation
vicn77
Aspirant
Aspirant

What info is needed from me to get my token reset? Trying to integrate my Arlo cameras with HomeKit. 

thanks. 

10 REPLIES 10
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77
Aspirant
Aspirant

Thanks Shane! Everything is working now. 

ShayneS
Arlo Moderator
Arlo Moderator

@vicn77 Awesome, thanks for letting me know. 

vicn77
Aspirant
Aspirant

It seemed to have lost connection again, can someone please reset the token again at their convenience. Thanks. 

scrambleG
Aspirant
Aspirant

Yup it looks like I have the same issue. All firmwares and apps up to date, stuck in the same "discovering" screen...

ShayneS
Arlo Moderator
Arlo Moderator

Hi @vicn77  @scrambleG 

 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77
Aspirant
Aspirant

Thanks @ShayneS ! It was working for a while, but now not working again. Could you please reset my HomeKit token when you get a chance.

ShayneS
Arlo Moderator
Arlo Moderator

@vicn77 

 

I have reset your HomeKit token again, Please reboot your Base Station or Smart Hub and try again.

Thank you

vicn77
Aspirant
Aspirant

Thanks again @ShayneS, everything is back to normal. 

ShayneS
Arlo Moderator
Arlo Moderator

Thanks for the update