Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

HomeKit - token refresh

Reply
Discussion stats
  • 3 Replies
  • ‎2023-12-26 05:11 PM
  • 807 Views
  • 0 Likes
  • 2 In Conversation
chitabs
Aspirant
Aspirant
‎2023-12-26 05:11 PM

Hi - was updating HomeKit and had to remove my arlo. Now, when I try to readd, I’m stuck on discovering devices, and none are found. Can you please reset my token. 

Labels:
0 Likes
Reply
Message 1 of 4
807
1 ACCEPTED SOLUTION

Accepted Solutions
ShayneS
Arlo Moderator
Arlo Moderator
‎2024-01-02 11:40 AM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

View solution in original post

0 Likes
Reply
Message 2 of 4
736
3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator
‎2024-01-02 11:40 AM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 4
737
chitabs
Aspirant
Aspirant
‎2024-01-03 12:36 AM

Worked - thank you!

0 Likes
Reply
Message 3 of 4
721
ShayneS
Arlo Moderator
Arlo Moderator
‎2024-01-03 08:44 AM

@chitabs Thanks for the update

0 Likes
Reply
Message 4 of 4
707
Discussion stats
  • 3 Replies
  • ‎2023-12-26 05:11 PM
  • 808 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.