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  • ‎2021-09-11 10:37 AM
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Juanchod9
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Aspirant
‎2021-09-11 10:37 AM

I am trying to connect my Arlo Pro 2 base station VMB4000r3 with firmware 1.16.6.2_3890_e9ee661 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait. Please help!

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JessicaP
Arlo Employee Retired
‎2021-09-13 09:45 AM

Hi Juanchod9,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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Juanchod9
Aspirant
Aspirant
‎2021-09-13 06:41 AM
I am trying to connect my Arlo Pro 2 base station VMB4000r3 with firmware 1.16.6.2_3890_e9ee661 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait. Please help!
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Message 2 of 4
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JessicaP
Arlo Employee Retired
‎2021-09-13 09:45 AM

Hi Juanchod9,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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Juanchod9
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‎2021-09-13 11:28 AM
Thanks this worked
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Discussion stats
  • 3 Replies
  • ‎2021-09-11 10:37 AM
  • 1317 Views
  • 1 Like
  • 2 In Conversation

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