Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 HomeKit setup failed

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Juanchod9
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Aspirant

I am trying to connect my Arlo Pro 2 base station VMB4000r3 with firmware 1.16.6.2_3890_e9ee661 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait. Please help!

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JessicaP
Arlo Moderator
Arlo Moderator

Hi Juanchod9,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post

3 REPLIES 3
Juanchod9
Aspirant
Aspirant
I am trying to connect my Arlo Pro 2 base station VMB4000r3 with firmware 1.16.6.2_3890_e9ee661 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait. Please help!
Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Hi Juanchod9,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

View solution in original post

Juanchod9
Aspirant
Aspirant
Thanks this worked