Homekit Reset Token

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

Can you send me another token reset request to my base station?  Thanks,

[Collin_carter]

My base is not discoverable when trying to connect to HomeKit.

[Collin_carter]

Can you send me another token reset request to my base station?  Thanks,

[ShayneS]

@Zachy85

I have reset 2/3 devices, one of your baby cams is currently offline. Please reboot them and try again. 

[teeyen]

Could I get a token reset please—after updating to iOS 15 my cameras all went offline in the Apple Home app.

Have tried setting up again with the latest Arlo app, but just spins.

Cheers,

Yen

[ShayneS]

@teeyen

Done, please reboot your base and try again.

[Nj_dobson]

I am having trouble connecting my Arlo Pro 2 to Apple HomeKit. Can I get a token reset please?

[RockyB_vl]

Please reset token.

[ShayneS]

@RockyB_vl @Nj_dobson

I have reset your tokens, please reboot your Base Station and try again.

[Maikburd]

Could you please send me a token reset

Model: VMB5000r6

[ShayneS]

@Maikburd

I have reset your tokens, please reboot your Base Station and try again.

[Mocajr66]

I have same problem, can you help me please

[ShayneS]

@Mocajr66

I have reset your tokens, please reboot your Base Station and try again.

[Mocajr66]

It’s working 100% Thanks

[sjl47]

I need another HomeKit token reset. My link to HomeKit has stopped working.

Thanks,
Scott

[ShayneS]

@sjl47

I have reset your tokens, please reboot your Base Station and try again.

[udo_l]

Can you also reset the homekit token for my Arlo base station. Thanks!

[ShayneS]

Hey @udo_l

I have reset your token, please reboot your Base Station and try again.

[udo_l]

Did a restart but unfortunately still no homekit button or link in device settings for the base station in the Arlo app.

[ShayneS]

@udo_l

Again can you try and unplug your base station for 30 seconds or so and try again. Make sure you have the latest version of the Arlo mobile app. If you want, you can try are reinstall the app as well. 

[udo_l]

Reinstalling the app was the solution. I was asked to allow the Arlo app to access Homekit. Now it works as expected . Thx!

[alecrt]

Dear Shayne,

I have the same problem. I think I need a rest token too.
Could you please send one to my basestation ?

Thank you,
Alessandro

[Inkblot007]

Please reset my token. I got a new phone and can’t add Arlo into HomeKit again. Getting the same waiting on devices message.

[ShayneS]

@Inkblot007

I have reset your token, please reboot your Base Station and try again.

[bmc2900]

I'm also in need of a reset token - thank you in advance

[ShayneS]

Hi @bmc2900

I have reset your token, please reboot your Base Station and try again.

[Sultanhq]

Hi,

Could you send my Arlo baby a homekit reset token?

Thanks

[Chris_Chris]

Hi Shane, can you please reset my token? I've taken all the steps I can find on this forum to connect to homekit and I have also done a factory reset of the basestation but still no luck. Thanks.