HomeKit token reset

[Arlouser0511]

I need a token refresh for HomeKit

When I try to set up. It’s stuck on finding devices

[ShayneS]

I have reset your HomeKit token, pleas reboot your base station and try again.

Thank you

[Arlouser0511]

Hi ShayneS

It is still stuck on the finding your device screen when I try to set up. Any suggestions on other troubleshooting steps?

[ShayneS]

You can try and remove & re-install the Arlo mobile app while your base station is being rebooted by removing and reinserting the power cable.

[Arlouser0511]

Thanks, it's resolved now