Arlo|Smart Home Security|Wireless HD Security Cameras
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Silentbob101
Tutor
Tutor

Hi... Have moved house and set up a new "Home" cant get the base station to connect to the new "Home" can you please reset my token!

 

Thanks! 

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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3 REPLIES 3
Silentbob101
Tutor
Tutor

Pretty please nice support agent!

JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Silentbob101
Tutor
Tutor

Thank you very much James! Back up and running