Does the new Pro 3 work with Smartthings, more specifically video integration? One of my biggest disappointments with the Ultra is neglecting Smartthings and taking away my ability to view my cameras in a centralized location and integrating them into rules for automation.
This is a real bummer as I have replaced most of my outdoor cameras with Ultras and Pro3s which are not compatible with Smartthings. Also the Audio doorbells are not compatible with Smartthings. To get around this limitation I have a Pro Hub to control my indoor cameras which are all Pros and Pro2s and am able to connect them with Smartthings. My outside cameras are all controlled by my Ultra Smart Hub. I have to arm/disarm them separately.
As a side note: The Audio Doorbells don't work with either the Ultra or the Pro3 cameras.
Arlo announced a while back with the Ultra cameras that they were looking to enter the Smart Home Market. It was suppose to happen this year, though i haven't seen anything about it recently. For that reason I don't expect any of their new products to support Smartthings.
There may be a little bit of hope as they have added Homekit support to their stuff, but at the same time they refuse to take on any ownership of the older arlo camera integration with Smartthings. There is a ongoing issue with Arlo Pro2 cameras with Smartthings and in many cases users are just being referred to Smartthings to open a ticket with them as Arlo integration as they claim is completely owned by Smartthings. The ironic thing is the problem occurred after they issued a update to the Arlo 4000 series base station.
Ouch! That’s a huge oversight by Arlo. I have 9 Pro 2’s and added 2 more Pro 3’s. I think I’m still able to return the Pro 3’s. I can’t continue with a product that doesn’t support my configuration.
The recent issue with the VMB4000 base station was fixed a few days ago. I also found a post recently where someone got an answer from Arlo staff saying they are interested in supporting as many integrations as possible. That certainly contradicts my current perception so things could still go good for us smartthings users.
What we smartthings users really need is for arlo to completely upgrade the integration to the new smartthings API's and away from the legacy IDE method. If they do that then they could give us full mode integration and allow smartthing devices to interact with Arlo smart home abitions as well.
Is there any kind of timeline, Beta, or anything in the works at this time? I have used the original Wirefree, the Pro, and Pro 2 before upgrading yet again to the Ultra when they came back out after their re-release. All of the cameras previous to the Ultra integrated with Smartthings just fine, and I had many automations set up that used my cameras. It has been almost a year now with no news or updates about integration and Arlo has released several more products that won't integrate into Smartthings, nor can I use the Arlo platform to integrate or create automations with my other smart devices or switches. I feel like Arlo has left its best customers behind and in the dark, some of us have spent thousands and been early adopters to be left behind at this point in search of the next customer and the next dollar, or subscription. Please help us!
I have not heard anything as of yet. I did notice that there have been active responses on a Apple Home Kit thread as well as what was noted above. It seems they are trying to capture additional markets, with HomeKit rather supporting the current ones. Home Kit users may want to pay attention. We can hope that someone from Arlo might actually respond here with something. I agree with Mavrrick.
"What we Smartthings users really need is for Arlo to completely upgrade the integration to the new Smartthings API's and away from the legacy IDE method. If they do that then they could give us full mode integration and allow Smartthing devices to interact with Arlo smart home ambitions as well."
What’s the latest news on SmartThings compatibility? Unfortunately I purchased before I researched it. I’m really disappointed not being able to control them in ST. To the point of returning my purchase. Other than that I like them but not being able to control them through my ST modes defeats my purpose for home security.
Looks like Pro2 integration is broken again 😞
I'm definitely not adding any more Arlo "anything" to my home until they figure their stuff out.
See the posts here...
Let me know if you need further information.
I'm not sure what issue you are referring to (Pro 2 or Pro 3) not working with ST, but, from the Pro 3 standpoint I want to arm/disarm cameras based on the Smart Home Monitor status in ST.
Geofencing in Arlo works, but when I set my home alarm and go to bed (armed stay in Smart Home Monitor) I would like all of my cameras to arm. When I wake up and disarm it I would like for them to disarm as well.
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