Arlo Baby not working with Amazon Echo 8

[DKRandall]

Our Arlo Baby camera worked for about a month with the Amazon Echo 8. But for the last two weeks it hasn’t worked at all. I have disabled/reconnected the device multiple times. I have disconnected/restarted the Baby camera but it hasn’t corrected the problem. It will say waiting for Arlo....then go back to the home screen after a few seconds. This is very frustrating since using the Arlo was the main reason we bought the Echo. Anyone have any ideas how to fix this???

[JessicaP]

Hi DKRandall,

Have you tried to disable and re-enable the Alexa Arlo skill to see if that helps?

[DKRandall]

Yes I have. It still does not work. I have also reset the camera itself. The longest the Echo will display the video is about 15 seconds before it goes back to the home screen.

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

[jhd121]

I’m having the exact same problem with the Echo Show 8 and the Arlo Baby camera. It started a few weeks ago.

[DKRandall]

I tried resetting the Echo to factory settings. It still only shows the camera for about 5 seconds before going back to the home screen. So frustrating!

[metric_chicken]

Im having the same problem.