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arlo pro 2 and homekit

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Lucas1981
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Hello guys. I have the Arlo pro 2 system with 5 cameras and it was working with homekit until 4 days ago, because for some reason was disconnected from home app. I decided to erase the base from home app and try to connect it again, and when I go to setting, homekit to search the base... it can't able to find the base. It still works perfect from arlo app... just I can't connect to homekit now.  Any idea? 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Lucas1981

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

Lucas1981
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Yes, I will. Thanks.