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  • ‎2020-05-12 05:48 AM
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Lucas1981
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‎2020-05-12 05:48 AM

Hello guys. I have the Arlo pro 2 system with 5 cameras and it was working with homekit until 4 days ago, because for some reason was disconnected from home app. I decided to erase the base from home app and try to connect it again, and when I go to setting, homekit to search the base... it can't able to find the base. It still works perfect from arlo app... just I can't connect to homekit now.  Any idea? 

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ShayneS
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‎2020-05-13 10:58 AM

Hi @Lucas1981

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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Lucas1981
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‎2020-05-13 11:28 AM

Yes, I will. Thanks.

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