Apple HomeKit

[tfa225]

I need a token reset please 

[tfa225]

I rebooted again and do not have the HomeKit option.

[BrookeN]

Log out of the account and log back in, then reboot the basestation, after that then set up the Homekit without a code with the instructions I provided. 

[tfa225]

I followed your instructions and I still don’t have the HomeKit option

[BrookeN]

You will need to reset the basestation then, however please keep in mind that you will need to add all the cameras back onto the account. 

[tfa225]

That worked, thanks!

[tfa225]

Unbelievable. iOS app updated to version 6.26.1 (25550) and HomeKit is gone again. Please reset my token 

[BrookeN]

That has been reset. 

[tfa225]

 

Once I rebooted then went to settings, Device Info on the base, I happened to notice a quick flash so I took a video of me selecting Device info. The flash is the HomeKit option that then disappears. What could cause this? Should I factory reset again?

[BrookeN]

You will need to do the reset again and I will reset the token again as well. Lets try a reboot actually before doing a full reset. 

[tfa225]

After the reboot, same result 

[BrookeN]

Okay then lets do the reset of the basestation.