Apple HomeKit Token reset

[creekside6918]

Can I get an token reset for the two SmartHubs associated with this accounts email address?

[JamesC]

Gemelox,

If you're still experiencing the same issue after a reset and receiving a token refresh, I encourage you to reach out to the support team and open a ticket with the Arlo mobile app under Settings > Support.

JamesC

[Gemelox]

This was their answer 

 

[C001]

@JamesC , didn’t work first time round but reset base station, disconnected and deleted app. Reset base station again, just in case. Reinstalled app and set up, then able to add as HomeKit without a code.

All sorted,

Thanks

[tase]

Hello, can I please get a token reset as well? Removed the base from homekit, not knowing of this bug.

Thanks!

[JamesC]

tase,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[davidjgarner]

Can I get an token reset for the two SmartHubs associated with my email address?

[JamesC]

davidjgarner,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Baileydoodle]

I had my arlo cameras connected to homekit for a while now. I noticed it stopped working and when I try to add it to homekit, it doesnt show up. I need the homekit token reseted. Thank you

[JamesC]

Baileydoodle,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[sjaltus]

I removed Arlo base station from homekit in an attempt to resolve issues with homekit video freezing or not streaming. Now I cannot add my Arlo base back to homekit. Might I get a token reset sent to my base station - 5000?

Thank you,

Steve

[JamesC]

sjaltus,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Watshim]

Please reset my HomeKit token again.

[The_1_GR81]

Can I get a HomeKit token to reset HomeKit? Thank you. 

[JamesC]

Watshim, The_1_Gr81

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Tomba]

Hello,

Been trying to add my hub to Homekit multiple of times but it is forever looping. Looking for a Token reset as well.

[SJNix]

Hi I'm looking for a token reset as well please!

Thanks!

[mikeluyten]

HomeKit token reset please

[JamesC]

Tomba, SJNix, mikeluyten

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Mocajr66]

Can I get a HomeKit token to reset HomeKit? Thank you.

[JamesC]

Mocajr66,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[FrankBama]

Can I ask for a reset as well for 4000 base station. 
thanks..

[JamesC]

FrankBama,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[FrankBama]

Worked. Thank you. 

[jupiterfish]

Again I need a reset token I thought we were going to have a button to do this? With every update I need to revisit this forum. 

[StephenB]

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@jupiterfish wrote:

Again I need a reset token I thought we were going to have a button to do this? With every update I need to revisit this forum. 

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I'm sure the mods want that button even more than you do.

Hopefully Arlo will create a tool to allow users to do that reset on their own soon.