Apple HomeKit Token reset

[creekside6918]

Can I get an token reset for the two SmartHubs associated with this accounts email address?

[Mando-23]

Can I get token rest for base station. Stuck on discovering Pro SmartHub VMB4540 

[Jbon72]

Good morning could you reset my HomeKit token please

[JamesC]

Mando-23, Jbon72

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Brodie1225]

Need a token reset too

[Jbon72]

Thanks that seems to have fixed it.   Thanks for the help 

[Brodie1225]

What do I need to do to request a token reset for my HomeKit integration?

[JamesC]

Brodie1225,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Brodie1225]

Thank you for your help. 

[Sheawill]

I need a HomeKit Token reset. 

[JamesC]

Sheawill,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[DaveArlo27]

Hi could I please get a token reset for my Arlo base station as I can't get it to link to Apple HomeKit.

Thanks in advance

[JamesC]

DaveArlo27,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Joan_LaCuquera]

I have the same problem. Getting stuck discovering deviced for HomeKit with my smarthub vmb4000.

Can I get the token reset that seems to solve the problem? The hub is associated to this account.

Thanks!

[DaveArlo27]

James thank you for doing this. It sorted it out perfectly and so happy to have this now linked again. 

m have a great day. 

[JamesC]

Joan_LaCuquera,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[C001]

Would you reset mine as well as there is no option to connect. Thanks

[Gemelox]

Could you please reset my base station?

[JamesC]

C001, Gemelox

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[CNSL]

Just moved into a new house and my base station can no longer connect to Homekit. I've read other posts that I need to have a token reset sent to my base unit. Can someone please help.

[Cinisli]

Hello, maybe this account has a problem, could you please also reset the token for this account.

[C001]

I’m clearly doing something wrong but can’t work it out. 
I’m running Arlo secure app version 4.0.1 (5272) with a VMB4000r3 hub. Trying to setup HomeKit without a setup code per theseinstructions. The token has been reset. When opening the Arlo app settings > my devices > base station there is nothing about Home app. The only options are time zone, flicker adjustment, paired devices, local settings

Pro Base Station Three-LED VMB4000 Arlo Pro 

[Gemelox]

 

Still having the same issue 

[JamesC]

CNSL, Cinisli

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[JamesC]

C001, Gemelox

You may need to factory reset your base station and re-onboard as if it were new. Take a look here: https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

JamesC

[Gemelox]

 

I did the factory reset. Issue is the same