Apple HomeKit Token reset

[creekside6918]

Can I get an token reset for the two SmartHubs associated with this accounts email address?

[JamesC · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Safer]

Can I also get a token reset request to my ultra smarthub?

Thx!

[JamesC]

Safer,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[creekside6918]

The token reset worked great, though it appears only one of my Ultra SmartHubs was reset. 

Can you reset the token for this hub too? I attached a picture. 

S/N A2819671A334F

MAC A411621BE814

[JamesC]

creekside6918,

Sent. Let me know if you still have an issue.

JamesC

[ChrisSoulClann]

Can I also get a token reset request to my Arlo Pro2 Base Station?

Thanks

[JamesC]

ChrisSoulClann,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[thrillingd]

Hello, can I please have a token reset?

[JamesC]

thrillingd,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[ChrisSoulClann]

JamesC

Unfortunately, nothing changed. I can see HomeKit and upon clicking it attempts to find the BaseStation but just sits and spins. Any suggestions? I had set it setup on an iPad over a year ago, maybe two, but recently reimaged the iPad and the HomeKit connection was lost. Now I can’t get it setup again.

[JamesC]

ChrisSoulClann,

You may need to attempt a few times before the token reset finishes. Please let me know if you still experience an issue.

JamesC

[fc7737]

Dear Arlo experts,

Can you please help me reset the token?

Thanks!

[JamesC]

fc7737,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Delroell]

Home

[JamesC]

Delroell,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[fc7737]

Thank you so much James!  It works like a charm now.

[RobertP2]

Could you please send a HomeKit token reset to my base station as well.

[JamesC]

RobertP2,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[dhalsey]

May I also get a token reset?  Thx

[JamesC]

dhalsey,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[kpeck50]

My app on both my iPhone and iPad (both updated with the latest iOS) will not allow the homekit setup.  It just sits with a "Discovering your device. Please wait." screen.  The app has been updated as well and the base station has been unplugged and reset.

[kpeck50]

Can someone please send me a token or whatever it is to make these cameras work with Homelink?

[JamesC]

kpeck50,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[kpeck50]

Thanks!  Worked right away.