Arlo|Smart Home Security|Wireless HD Security Cameras

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damienhauser
Follower
Follower
  • Hi,

 

I removed my hub from HomeKit and factory reset it but now when I try to add it back it is stuck to “discovering your device please wait”.

 

i ve seen other similar post where people got a “token” to reset the hub or something like that.

 

can somebody help with this issue ?

 

thanks

 

regards

 

damien

2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

Bobgrey
Aspirant
Aspirant

I have the same problem and likely need a token reset please