Re: Video won't play on Chromebook (Acer 710)
Video from the live Camera or Library won't play on my Chromebook (Acer 710). Anything that can be done about this, like installing a browser extension or something? The videos do play fine on Chrome on a Windows 8 PC, just not in Chrome on a the Chromebook.
Anyone else have a Chromebook that does or doesn't play video from the Arlo?
At this time, Chromebook is not officially supported. I'll reach out to the development team and add this as a requested enhancement.
In the meanwhile, can you confirm that Flash is installed as a browser plug-in?
Netgear Arlo Customer Support
Yes, the Chromebook has Flash
When I go to this URL in Chrome on the Chromebook it plays the short Flash video and shows:
"You have version 16,0,0,305 installed"
What I also experience is if I choose Download on a video in my Library, it does download, but doesn't play the downloaded video either. It downloads as an .mp4 file. When I open the .mp4 file it pops up as if it will play, but will not play.
I also have a Acer Chromebook 15, and not able to play or view saved files as well.
This should be an easy fix I would think, and I must say I was a little more than upset to see that I can not play, save, or view any files.
I am surprised this was not thought out a little more, as Chromebooks are gaining more and more popularity every day. At this time in 2013 - 2.9 million Chromebooks were sold to end users, and another 7.3 million Chromebooks will be sold during 2015. This is an upward growth of 27% compared with 2014.
For me I just purchased the one Arlo camera, and I see a very nice product so far. I do plan on upgrading by adding more cameras in the future just as soon as Netgear/Arlo team adds Chromebook support.
Thanks, Arlo Team!
Looking forward to seeing a Chromebook fix, and soon after, me purchasing three more cameras for my video surveillance of my property.
Currently the chromebook is not supported. I don't have anymore information on whether it will be in the future or not but I will keep you posted if that changes!
I have the Acer Chromebook 11 and the videos do not play either. I can, however, download the videos to my google drive, then play them as MP4 format. This is a hassle though because it takes a few minutes to download each video. I hope Arlo fixes this issue.
I have been able to watch live feeds from my cameras, but not recorded videos. I was able to get it working by changing my User-Agent to look like Internet Explorer 10, using User-Agent Switcher extension for Google Chrome.