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I have tried to contact support, they say they are working on it, but it still doesn't work and I have called and called and can't get a reply back from the supervisor. I can't recommend this product. If you have the same problem I would suggest returning and finding an alternative solution
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sadipoduser,
Have you tried uninstalling the app and installing again from the app market?
JamesC
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Of course. I have also tried to install earleir version saved form an ipod backup with no luck. It has now been 4 months and I am frustrated with the lack of support and assistance.
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sadipoduser,
I have reviewed your case and consulted with the Arlo team. Unfortunately, the ipod model you are using does not support the iOS version needed to run the Arlo app.
Thank you,
JamesC
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