I bought a 6 camera bundle (4 wire-free, 2 Q and the base). I set up the system, added the 6 cameras, but I cannot use the 6th. It says I must upgrade my plan to see it. I read somewhere here, and also saw in the product page in Netgear website, that I sould be able to use all 6 cameras. I tryied to talk to a specialist in the chat, but they told be beacause I'm outside of US I cannot set up all cameras. I asked specifically for that on Best Buy, and they tell me I should be able to use it here, no problem. Also, I looked for that information in the product box and instructions, and did not find anything about it. Can anyone help me with that? Right now, I'm very upset...
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I don't know the details of how the installation of this kit works but it seems like you need to use a new email address to set up for all 6 cameras. When you set this up, did you use the new system button at the login screen or was it the Add Device button after logging in? I suspect that you need to use the first method and not the second.
The special plan for the VMK3500 is not supported outside the US & Canada.
Take a look here for the specifications of this kit: Arlo HD Security System with 4 Arlo Wire-Free and 2 Arlo Q Cameras (VMK3500)