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Vmc3030-100nas videos are freezing
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The videos have started freezing a few seconds in.
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Troubleshooting
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Using what? Is it the video that's freezing or the app or browser? Have you tried both? If the app, have you reinstalled it? Does a downloaded version do the same thing?
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I removed and reloaded the app. Same thing - the video freezes about 5-6 seconds in. How would I test the browser?
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Use a computer and go to https://arlo.netgear.com and see if the same thing happens.
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At the website, instead of freezing the video breaks up into bar-like segments at the same point where the app freezes.
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Try downloading it to verify that it's in the recording and not due to the playback mechanism.
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Twice, I have deleted and reloaded the app. The problem persists.
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Open a case with support using the Contact Support link at the bottom here.
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