VMB5000r4 firmware update not available

[domone]

My base station is stuck on firmware 1.21.1.0_1431_9611cf3 and when you go into the settings to check the firmware it says "no updates available."  According to the firmware releases, I should have 1.23.0.0_1520_b69eb19 available to me but it's not. I had to factory reset my base station in order for it to see any of the cameras I wanted to link locally, not sure if that has anything to do with it.

https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-Firmware-Release-Table/td-p/1920885

[PissedOffArlo]

I’m also still stuck on 1.21…. 😢

[BrookeN]

This update should be available, can you please check the latest firmware?

[superyin]

Both of my Ultra 2 cam still stuck in 1.070.52.1, can you push update to both of my cam? Thanks.

[BrookeN]

Can you send a screenshot of what you are seeing under get updates?

[superyin]

Hi, the capture contains serial no. so I sent as PM please check

[BrookeN]

Were you able to update the basestation?